Support

Questions, refunds for failed videos or data deletion requests: [email protected]. We answer within two working days.

Common questions

• My video failed. The credits are returned to your balance automatically. Try a sharper, front-facing photo with one person in it.
• How long does a video take? Usually two to five minutes, depending on the scene and the queue.
• Can I delete my data? Yes. Delete the video in the app, or e-mail us to erase everything tied to your device.